Everyone wants (or needs) additional turnover! Learn the rules of the game. Identify the advantages, and disadvantages, of different lead sources. How to set aside a percentage of turnover for lead generating and why you should give each lead source its own cost centre.

Determine the strategies that get results, quickly and easily, and how to plug the 'income leaks' in any business. Find out how computers and software can make life easier and how you can set-up systems for maximum profit!

Dispelling the myths and misinformation surrounding PVC. Demonstrating long-term sustainability of the PVC-u windows industry, the safety of the material and waste management options for post consumer used profiles including details of the Voluntary Commitment on Recycling made by the European industry.

Mandatory changes are happening in the certification arena. Do you know why certification is needed, and the arenas and mechanics in which it works? What are the real issues surrounding voluntary and regulatory certification and where certification and testing complement each other?

Analysing the reasons to gas fill, including both the comfort and energy conservation factors. View the various ways IG units are manufactured and gas filled. Examining the standpoint of the Department of Energy and the long-term results regarding the retention of inert gas fills.

Part L is only the start of the energy efficiency steps that are being taken in the area of windows. The next review of Part L will almost certainly take account of the total energy performance of the window and rely on energy rating to determine what is the most efficient window. Are you ready?

Introduction by Greg O'Donoghue, Chairman FENSA Steering Committee.Why Fensa? By Anthony Maude, Head of Branch, Building Regulations Division, DTLR.How the Scheme will work & what you need to do by Nigel Rees, Chief Executive GGF.Q&As with the above panel plus Ken Blount, Chairman of the Approved Document L Working Party

Exploring the advantages of secondary glazing, in particular its significant contribution to energy saving, its role in substantially reducing noise and that it is approved for use in refurbishment of Grade I and Grade II listed buildings - and of course in new build projects too!

The draft European Standard for Insulating Glass Units (pr-EN1279 series) is ready for final approval. The Standard defines IG units and addresses energy saving, health and safety issues.

For almost a decade now in Germany, and increasingly throughout mainland Europe, Hot Glass Fusing has exploded in demand and use as a way of manufacturing a variety of glass worked pieces. From commercial applications as flat decorative screens, bar backdrops and glass tiles, to 3-D "works of art", glass fusing is really "hot" news. Exploring the opportunities available to all - from small glass shops to large commercial processors.

Exploring the advantages of secondary glazing, in particular its significant contribution to energy saving, its role in substantially reducing noise and that it is approved for use in refurbishment of Grade I and Grade II listed buildings - and of course in new build projects too!

What to look for when specifying Window and Door Security Hardware within the public and private sector using the Secured by Design criteria. Secured by Design is a national police project, consisting of development initiatives created to reduce crime and the opportunity for crime within the housing sector. Laird Security Hardware was formed through the merger of Cego Frameware and Feneseal in January 2002.

PVC-u windows and doors are no longer described as being 'maintenance free'. In reality doors and windows manufactured using man-made materials cannot be totally maintenance free but should attract extremely low maintenance costs compared to alternative materials. Local Authorities, Housing Associations and other Specifiers can minimise the long-term maintenance costs of their housing stocks through a combination of correctly specified products and regular, effective maintenance.

Dispelling the myths and misinformation surrounding PVC. Demonstrating long-term sustainability of the PVC-u windows industry, the safety of the material and waste management options for post consumer used profiles including details of the Voluntary Commitment on Recycling made by the European industry.

Everyone wants (or needs) additional turnover! Learn the rules of the game. Identify the advantages, and disadvantages, of different lead sources. How to set aside a percentage of turnover for lead generating and why you should give each lead source its own cost centre.

Determine the strategies that get results, quickly and easily, and how to plug the 'income leaks' in any business. Find out how computers and software can make life easier and how you can set-up systems for maximum profit!

Waste costs the average glass processor and window fabrication company at least 4% of sales. This can be minimised by a series of actions to increase profits by a minimum of 1% (the equivalent of increasing sales by 10%). The techniques are simple to use, investment is minimal and the effects on profits are dramatic.

Mandatory changes are happening in the certification arena. Do you know why certification is needed, and the arenas and mechanics in which it works? What are the real issues surrounding voluntary and regulatory certification and where certification and testing complement each other?